2018 - September

Featured Article
ATM surcharge fees continue to surge nationwide

Interest rates aren’t the only things rising these days. The 2017 Bankrate checking account survey reported that the average cost of an out-of-network ATM withdrawal is now $4.69, which is an increase of 2.6 percent from a year earlier. Other ATM-fee increases include the following: The total cost of an out-of-network withdrawal had an average annual increase of 4.7% over the past 19 years. ATM fees on withdrawals made from a bank where cardholders do not have an account hit a record h ... Read More +

Reminder: Help your members rake in the savings with free promotional materials

Temperatures may be falling, but ATM fees are not. It’s time to use these free, customizable marketing materials to remind your members that they can keep more of their money in their pockets when they use Alliance One. Remember to use our fall and winter marketing resources now and keep the spring ones handy for the upcoming year. App Promo Kit resources: These free promotional materials are easy to download and print. We have designed a variety of options that correspond with the cur ... Read More +

Updates to the Alliance One app

The Alliance One mobile app lets your cardholders find select surcharge-free ATMs on the go with their Android and iOS devices. This convenient mobile app has been downloaded over 26,000 times to date. The mobile app was recently updated to more accurately identify cardholders’ locations. This means that finding an Alliance One ATM is only one click away, without the need to type in a specific address. ... Read More +

Including all ATMs in Alliance One minimizes cardholder confusion

We would like to briefly remind you that if you have ATMs branded by your credit union that are not included in Alliance One, you run the risk of confusing cardholders using your ATMs for surcharge-free access. Cardholders won’t be able to tell the difference between an ATM in the Alliance One group and an ATM outside of it, which potentially exposes cardholders to unnecessary fees. Whether your credit union owns or leases your ATMs, please keep in mind that ALL ATMs branded by your credi ... Read More +