Interest rates aren’t the only things rising these days. The 2017 Bankrate checking account survey reported that the average cost of an out-of-network ATM withdrawal is now $4.69, which is an increase of 2.6 percent from a year earlier. Other ATM-fee increases include the following: The total cost of an out-of-network withdrawal had an average annual increase of 4.7% over the past 19 years. ATM fees on withdrawals made from a bank where cardholders do not have an account hit a record h ... Read More

Temperatures may be falling, but ATM fees are not. It’s time to use these free, customizable marketing materials to remind your members that they can keep more of their money in their pockets when they use Alliance One. Remember to use our fall and winter marketing resources now and keep the spring ones handy for the upcoming year. App Promo Kit resources: These free promotional materials are easy to download and print. We have designed a variety of options that correspond with the cur ... Read More

The Alliance One mobile app lets your cardholders find select surcharge-free ATMs on the go with their Android and iOS devices. This convenient mobile app has been downloaded over 26,000 times to date. The mobile app was recently updated to more accurately identify cardholders’ locations. This means that finding an Alliance One ATM is only one click away, without the need to type in a specific address. ... Read More

We would like to briefly remind you that if you have ATMs branded by your credit union that are not included in Alliance One, you run the risk of confusing cardholders using your ATMs for surcharge-free access. Cardholders won’t be able to tell the difference between an ATM in the Alliance One group and an ATM outside of it, which potentially exposes cardholders to unnecessary fees. Whether your credit union owns or leases your ATMs, please keep in mind that ALL ATMs branded by your credi ... Read More

As ATM fees continue to rise, cardholders are on the search for ATMs that can cut them a break. And, thanks to your participation in Alliance One, your cardholders have thousands of options for selective surcharge-free ATMs across the country. And they are searching them out. With approximately 10,000 visitors searching for ATMs on allianceone.coop monthly, and with more than 5,000 downloads of the Alliance One ATM Locator app in the last year, it’s clear Alliance One is a valuable choice ... Read More

If you ever want to access a list of Alliance One ATMs or participating financial institutions, simply follow these easy steps: Log in to allianceone.coop and click on "Download ATM/FI Spreadsheets." Download spreadsheets (.csv files) showing all ATMs and Financial Institutions in the Alliance One network. Open these files using Microsoft Excel or a similar spreadsheet application. Use these spreadsheets to: See other financial institutions in the Alliance One group Aggregate Alliance ... Read More

Just a reminder to be on the lookout for your Alliance One billing notices, which will be delivered later this month. Fees for participation in Alliance One through the next calendar year are assessed each January. Please note: If you are a participant billed through a league partner, your billing is handled separately. Participating in Alliance One remains one of the most cost-effective ways to offer your cardholders access to more ATMs with fewer fees. We greatly appreciate your participation ... Read More

App Promo Kit resources: These free promotional materials are easy to download and print. We have designed a variety of options that correspond with the current season. Use just one theme or all three! Materials include posters, statement stuffers, and table tents. We have also included the printing instructions so you can print the best version possible of your chosen theme. If you need help downloading or printing the materials, just contact us at allianceonesupport@allianceone.coop, and we c ... Read More

We’re happy to announce a new Alliance One API is currently in development and will be available soon. This API will let you display Alliance One ATMs on your credit union’s website or mobile app. You will also be able to aggregate Alliance One ATMs together with any other ATM groups your credit union may participate in. This API will be available in HTML, XML and JSON formats and will offer read-only access to ATM addresses, geolocations, features (gateways, accessibility), and&nbs ... Read More

On December 11, we began enhancing our support request system. When you email us an issue at allianceonesupport@allianceone.coop, you will now receive automated emails regarding the status of your request. Similarly, some escalated calls may also result in email follow-up. For questions, please feel free to contact us at 614/825-9374. ... Read More

If you’ve been looking for some good statistics on the connection between millennials, their dislike of banking fees, and their inclination to switch financial institutions, look no further. A recent article titled “FICO Survey: Millennials 2 To 3 Times More Likely To Switch Banks” revealed the results of FICO’s latest consumer research. The article reported that millennials (the 25-34 age group) “are 2 to 3 times more likely to close all accounts with their primar ... Read More

We would like to briefly remind you that if you have ATMs branded by your credit union that are not included in Alliance One, you run the risk of confusing your cardholders during ATM transactions. Cardholders won’t be able to tell the difference between an ATM in the Alliance One group and an ATM outside of it, which potentially exposes your cardholders to unnecessary fees. Whether your credit union owns or leases your ATMs, please keep in mind that all ATMs branded by your credit union ... Read More

As 2016 is winding down and with the New Year fast approaching, now is a good time to check and make sure your ATM information is accurate. Reviewing your credit union’s ATM information and keeping it up to date will ensure that you’re getting the most that you can out of your partnership with Alliance One. And the more that you keep your ATM information accurate and up to date, the more your credit union will also provide a seamless user experience for your cardholders. For suggesti ... Read More

For a little more than 5 cents per ATM, your financial institution can continue to offer your cardholders access to nearly 5,000 select surcharge-free ATMs nationwide through Alliance One. Just a reminder to be on the lookout for your Alliance One billing notices, which will be delivered later this month. Fees for participation in Alliance One through the next calendar year are assessed each January. Please note: If you are a participant billed through a league partner, your billing is handle ... Read More

App Promo Kit resources: These free promotional materials are easy to download and print. We have designed a variety of options that correspond with the current season. Use just one theme or all three! Materials include posters, statement stuffers, and table tents. We have also included the printing instructions so you can print the best version possible of your chosen theme. If you need help downloading or printing the materials, just contact us at allianceonesupport@allianceone.coop, and we c ... Read More

We’re excited to announce upgrades to Alliance One's Create ATM Locator Brochures page. As a reminder, this page helps you create customized brochures showing Alliance One ATMs near an address of your choosing. The brochures are easy to print and can be handed to cardholders who may be traveling or just displayed in your branch for those interested in seeing the closest ATMs. Upgrades include simplifying the form and making the address search more flexible (You can now search with just zi ... Read More

To assist Alliance One participants with finding answers to frequently asked questions, we’ve created a new page to help you find this information quickly. Questions include “Can I get Alliance One’s W9?” and “Does Alliance One have my cardholders’ data?” These questions and more are answered for you in this section. To access, simply click on “Due Diligence/FAQs” located in the gray navigation bar. ... Read More

App Promo Kit resources: Fall These free promotional materials are easy to download and print. We have designed a variety of options that correspond with the current season. Use just one theme or all three! Materials include posters, statement stuffers, and table tents. We have also included the printing instructions so you can print the best version possible of your chosen theme. If you need help downloading or printing the materials, just contact us at allianceonesupport@allianceone.coop, and ... Read More

At a time when your cardholders are being squeezed for additional money at the ATM, your involvement in Alliance One is more significant than ever. Alliance One allows you to cost-effectively (less than $.10 per ATM) provide members lower fees at a vast alliance of ATMs across the country. ATM fees pack a hefty punch when it comes to profits (for banks, that is). According to SNL Financial and CNN Money, America's three biggest banks—JPMorgan Chase, Bank of America and Wells Fargo&mdas ... Read More

Help your members find ATMs on the go with the updated Alliance One mobile app. Whether you’re using a tablet with members in your branch, or they’re using their own tablets on the go or at home, the mobile app has been optimized for electronic devices with larger screens (i.e. tablets and iPads) and for increased security. Updates include: Increased operating speed, letting you find more ATMs in less time Faster and more accurate GPS calculations, helping to find your current lo ... Read More