Tips on using our marketing resources: Web banners Do your members know they can find surcharge-free ATMs on the go with the Alliance One mobile app? Sharing the mobile app is easy with our free, promotional resources. Let’s take a look at how to add a mobile app banner to your credit union’s website. 1. Pick your banner. Web banners (General Theme) Standard: 250 x 250 Vertical: 160 x 600 Horizontal: 728 x 90 Horizontal: 300 x 250 Banner 1: png | jpeg Banner 2 ... Read More

If you have ever wanted to access a list of Alliance One ATMs or participating financial institutions, simply follow these steps: Log in to allianceone.coop and click on "Download ATM/FI Spreadsheets." Download spreadsheets (.csv files) showing all ATMs and Financial Institutions in the Alliance One network. Open these files using Microsoft Excel or a similar spreadsheet application. Use these spreadsheets to: See other financial institutions in the Alliance One group Aggregate Allia ... Read More

‘Tis the season to be jolly, and these free, customizable marketing materials about Alliance One are sure to help make the holiday season merry and bright. Remember to use our fall and winter marketing resources now, and keep the spring ones handy for the upcoming year. In addition, take advantage of our print-ready mobile app promo kit, which makes it easy for your financial institution to get the word out. The kit includes the following: Posters to hang in your financial institution&m ... Read More

For $.07 an ATM, your financial institution can continue to offer your cardholders access to nearly 5,000 select surcharge-free ATMs nationwide through Alliance One. Just a reminder to be on the lookout for your Alliance One billing notices, which will be delivered later this month. Fees for participation in Alliance One through the next calendar year are assessed each January. Please note: If you are a participant billed through a league partner, you will be billed separately. Participating ... Read More

Here’s a quick reminder about the how the process of updating your BIN information works. When you enter your BIN changes on the Alliance One website, member services approves those changes within a couple of days. However, approved changes will not take effect immediately. BIN changes are processed at the end of each month and sent out to terminal drivers, who then turn around these updates within the following 30 days. Other changes, such as contact changes or terminal changes, take ... Read More

If you’ve been putting off updating your contacts’ information, now is a great time to make this task an early New Year’s resolution. Remember to review your account information, and make sure it's accurate for 2016, including your Alliance One contacts (website users). You can add new Alliance One contacts at any time by simply logging into your dashboard and clicking the "Invite Employee" button. Your contacts can help maintain your account information and better serve your ... Read More

Alliance One is one of the nation’s largest “open-architected” credit union surcharge-free ATM solutions with more than 5,000 ATMs nationwide, and we are happy to announce that we have added access to cardholders in the Northwest section of the U.S. through a renewed partnership with Member Access Pacific (MAP) of Tukwila, Washington. This partnership with MAP has increased the number of participating ATMs through the MAP/Alliance One partnership from 12 to 55. With the additi ... Read More

Alliance One’s ATM Locator app has had outstanding success since its launch on September 16, 2013. Check out the following statistics: More than 6,000 people have downloaded and used the Alliance One mobile app. Average time spent on the app is just over 1 minute, which is all the time it takes to find nearby ATMs or to access your favorites. App works for all iOS and Android devices. App has been used nationwide in 47 out of 50 continental states. App usage is split between 67% ret ... Read More

Because we want our participants to continue to enjoy access to their accounts without being charged a foreign ATM surcharge, we would like to request that all credit unions inform us when terminal drivers are changed. If you haven’t updated your terminal drivers recently, we encourage you to do so today. To update your terminal drivers, simply login to your account and click on the "Edit" icon next to your ATM. Scroll down to the "Terminal Driver" section to make any needed updates, and ... Read More

Due to an increase in traffic on Alliance One’s website and mobile app, we have upgraded our hosting to have twice the resources available. Our website and the app both load quicker now. Alliance One also upgraded to a new hosting platform within our current provider, Rackspace. This upgraded platform has more modern hardware and offers more resources at a lower cost. We had no downtime during the upgrade, which meant there was no negative impact to participants – good news for all ... Read More

It’s not really news that ATM fees continue to increase year after year…but it is this year. Bankrate.com’s 17th Annual Checking Survey (2014) found that ATM fees jumped more than five percent over last year, reaching an all new high of $4.35 on average each time a cardholder uses an out-of-network ATM. Breaking it down, non-customers using another institution’s ATM bear the brunt of the fees, with the average surcharge that banks charge non-customers using their ATMs cl ... Read More

For fewer than $.10 an ATM, your financial institution can continue to offer your cardholders access to nearly 4,900 select surcharge-free ATMs nationwide through Alliance One. Just a reminder to keep your eyes peeled for Alliance One billing notices that will be delivered later this month. Fees for participation in Alliance One through the next calendar year are assessed each January. Participating in Alliance One remains one of the most cost-effective ways to offer your cardholders access t ... Read More

Earlier this fall, news broke nationally about two separate security threats, the Shellshock/Bash bug and POODLE exploit, that presented differing vulnerabilities to information technology systems. Alliance One servers were successfully patched to mitigate for both the Shellshock/Bash bug and the POODLE exploit. Around the same time, Alliance One was made aware of a lesser known exploit, the Apache Cordova, which was also successfully mitigated through upgrades to our ATM Locator app (version 1. ... Read More

Get the word out with new promotional materials for the Alliance One ATM Locator app As ATM fees continue to go up, up, up, cardholders are on the search for ATMs that can cut them a break. And, thanks to your participation in Alliance One, your cardholders have nearly 4,900 options for selective surcharge-free ATMs across the country…and they are searching them out. With approximately 10,000 visitors searching for ATMs on allianceone.coop monthly and with more than 5,300 downloads of th ... Read More

New in 2014, Alliance One has added the Discover card type as a BIN option. Should your financial institution have BINs of the Discover card type, you can now add them to Alliance One. As a result those cardholders will receive the same surcharge-free benefits at participating ATMs that other cardholders receive. To add a BIN, simply login to your account and click on the “+Add New Bin” button on your dashboard. ... Read More

With account-level access on the refreshed Alliance One Web site, it’s easier than ever to ensure your customer service representatives and other front line staff can assist cardholders with Alliance One-related issues. Staff can create customized brochures for cardholders or your financial institution and log issues right from their workstations. Customizable ATM locator brochure We know not everything is mobile…yet, which is why we created the customizable ATM locator/marketing ... Read More

It seems that more and more Alliance One cardholders got app—the Alliance One ATM Locator app, that is. Since the start of 2014, we’ve seen a 75 percent increase in downloads from the Apple store (1514 downloads) and nearly 80 percent from the Google Play store (1341 downloads). Thanks to all of our participants who have hopped on the bandwagon and have been promoting this great resource for cardholders. While we are pleased with our progress, we know we have a lot more room to ... Read More

The world of payments is evolving. We are finally starting to see an evolution from typical static magnetic stripes cards to more intelligent devices such as EMV chip cards and NFC (Near Field Communication) mobile phones. EMV stands for Europay, MasterCard and Visa, the developers of the technology's standards. Credit cards that use EMV technology have an embedded microprocessor chip instead of a magnetic stripe to store cardholder data. While magnetic stripes store credit card numbers and expi ... Read More

There hasn’t been a year as momentous in Alliance One’s recent history as 2013. With the successful launch of our enhanced Web site and new mobile app, Alliance One is now more accessible to our participants and cardholders than ever before. Those of us at Alliance One are proud to be a part of a cooperative group of financial institutions who work together for the benefit of our industry and cardholders. And, we hope you are too. During this season of thanksgiving and merriment, pl ... Read More

We are excited to see so many Alliance One participants taking full advantage of their account-level access and making the most of their involvement in Alliance One. For those of you who have yet to login, we encourage you to do so today. In addition to being able to view and edit your financial institution’s account information, including ATM locations and terminal drivers (if any), BIN, and contact information, you can also create customizable marketing materials and download mobile app ... Read More